Analytics
Preview data only. Reporting on a live implementation is configured against the outcomes agreed during your engagement.
Calls
24
In selected range
Booked
8
Appointments captured
Missed
3
No assistant answer
Avg duration
2:46
66 minutes total
Outcomes
- Answered 4
- Booked 8
- Transferred 5
- Message taken 4
- Missed 3
Calls by assistant
- Front Desk — Reception 9
- Support Line 8
- Sales Concierge 7
Call volume by time of day
00
02
04
06
08
10
12
14
16
18
20
22
Recent outcomes
- Booked
Maya Torres
Front Desk — Reception · 3:34
- Transferred
Daniel Osei
Support Line · 6:28
- Message taken
Priya Nair
Front Desk — Reception · 1:36
- Booked
Ben Whitfield
Sales Concierge · 5:01
- Missed
Unknown Caller
Support Line · 0:12
- Answered
Elena Vasquez
Front Desk — Reception · 2:56
Preview data — no real calls, recordings or customers are represented here.